About Us

Lano is a platform to call home for all contact lens fans in Malaysia. We offer both beauty lens and clear lens in 100% authenticity with exclusive deals and promotions. Everything is simple. We connect big brands and our customers altogether on Lano. All we want are to ensure our customers are happy by just a few clicks to checkout.

 

Business Name: Lano Company
Business Registration No: 110514
Warehouse Location: 2nd Floor, Lot 10524, Jalan tun Jugah, 93350, Kuching, Sarawak, Malaysia.

Customer Service

If you have any enquires or needed help from us; Don’t worry, Reach out to us by giving us a call at (+60)16-8998305 or you can either  contact our Facebook Page Inbox (Lano Malaysia) or email to customerservice@lano.com.my.

We will response you within 48 hours.
(Operation hours: 10:00am – 6:00pm (Monday to Friday) exclude public holidays)

Please provide us a full detail as below so we can get to contact you any sooner:

Name:
Phone number:
Address:
Issue/ Problem faced:
Invoice No.:
Email:

Privacy Policy

Please read the following Statement of Privacy to be more aware about our policy on collecting and disclosing personal information. We anticipate you to understand that statement listed is to protect your personal information through viewing, browsing and purchasing through Lano. We take your privacy seriously and make sure you stay safe with us!

Privacy Statement: Personal information such as: Name, Telephone, Address, Email address will be kept confidential and will not be used or shared to any third party.

Instruction for login/ register: Lano  commits to secure your personal information by asking users to set up password via login or register so as to protect your personal information from unauthorized access, use, or disclosure. Users are fully responsible for protecting their password and logout before leaving to prevent disclosure of personal information when using a public computer.

Terms and Conditions

By using this site and providing personal information as a registered user, you are in agreement with our privacy policy. We are not responsible for the breach of our privacy statement or other contents on websites outside the Lano domain name.

Website Disclaimer:
The content of any information on this website is for general use only. Lano attempts to make sure all the information shown on the website are accurate and up to date, we make no representations or warranties of any kind, express or implied with respect to the information on this website.

Other websites which are not under control of Lano are linkable through this website. We have no control over the content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Lano takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues which are out of our control.